Website Hosting, Access & Ownership Policy

At HMG IT SOLUTIONS, we follow a transparent and structured approach for website development, hosting, and access control. All deliverables, access levels, and inclusions (such as hosting, admin panel, cPanel, database, or files) are clearly defined in the quotation or agreement before project initiation.

🌐 Scope of Website Access

• Website projects may be delivered with or without hosting and backend access, depending on the selected plan.
• By default, admin panel, server access (cPanel), database access, or file access may not be included, unless explicitly mentioned.
• Any additional access requirements must be discussed and approved in advance.

⚙️ Shared Hosting Environment

Many projects are hosted on shared hosting infrastructure, which includes:

• Limited storage space and bandwidth
• Limited inodes and server resources
• Multiple websites hosted on the same server

Due to these limitations:

• Unauthorized or uncontrolled access may impact server performance and other hosted websites
• Shared hosting is not designed for multiple external users or heavy operations
• Misuse of access can result in security risks, downtime, or service disruption

🔐 Security & Accountability

To ensure safety and accountability:

• We restrict access to prevent:
  • Unauthorized modifications
  • Data theft or misuse
  • Malware or security breaches
• If access is shared with third parties (SEO agencies, developers, etc.),
  👉 HMG IT SOLUTIONS will not be responsible for any damage, data loss, or misuse.
• Multiple user access may also lead to confusion, conflicts, and blame issues, which we aim to avoid.

💼 Paid Access & Full Control Option

Clients who require full access for purposes like:

• SEO (Search Engine Optimization)
• Google Ads / Meta Ads
• Third-party integrations or development

👉 Can opt for:

✔ Dedicated Hosting
✔ Full Admin Panel Access
✔ cPanel / Database Access
✔ Complete Website Control

📌 These services are chargeable, as they involve:

• Additional server allocation
• Security setup
• Technical configuration
• Ongoing responsibility

💰 Pricing depends on:

• Project complexity
• Hosting type
• Time and technical effort

🔄 Website Migration Policy

• Migration to another hosting provider is available on request.
• Migration services are chargeable, depending on:
  • Website size and structure
  • Database complexity
  • Technical effort and time required

📦 Client-Owned Hosting (Free Handover Option)

We also offer a client-first flexible option:

• Clients can purchase their own hosting independently
• We will provide:
  ✔ Website files (ZIP format)
  ✔ Database backup
  ✔ Basic guidance for setup

👉 This handover is generally provided without additional cost (unless otherwise specified).

🌍 Domain Ownership Policy

• Domain names are always secured under the client’s ownership and credentials.

• If the domain is registered using HMG IT SOLUTIONS credentials:

  ✔ It will be transferred to the client upon request
  ✔ Full ownership and control will be provided
  ✔ Transfer will be completed to the client’s email ID

⚖️ White-Label & Full Access Development

For clients requiring complete ownership and independence:

• We offer white-label website development
• Includes:
  ✔ Full admin and server access
  ✔ Complete source files and database
  ✔ Independent hosting setup

👉 These services are provided at pre-approved and mutually agreed pricing.

📌 Policy Justification

This policy is implemented to ensure:

• Server stability and fair usage in shared hosting
• Protection of all hosted websites from misuse or attacks
• Prevention of unauthorized access and data breaches
• Clear responsibility and accountability
• Fair pricing for additional resources and services

🤝 Our Commitment

At HMG IT SOLUTIONS, we believe in:

✔ Transparency
✔ Client-first approach
✔ Flexible solutions based on requirements

We ensure that every client receives the right level of access and control based on their needs and chosen plan.